Through RailConnect, customers can track, manage and administer shipments. 

How to Get a RailConnect (or ShipperConnect) Account

  • Request a new RailConnect account here
    • You will need to fill out an application for each individual / user that needs access
    • We do NOT recommend companies share usernames. Accounts can have multiple users with access to all the same information
    • Individual credentials will prevent delays when accounts need to be reset. Additionally, individual credentials will give companies visibility to what user is submitting information
  • Once you are done, click “Save” at the top right to submit the application to us.
  • Usually, you will receive a login from on the same business day, but it could take up to 24 hours to process (please whitelist this address in your email settings)
  • Email inquiries about accounts to

Password Resets and Account Inactivity

  • You can reset your own password
  • Accounts are purged for inactivity
    • If you do not log in to RailConnect for 90 days, your account will be automatically locked
    • If you do not log in to RailConnect for 150 days, your account will be removed
  • If your account has been purged, you will need to reapply for a new one by following the process 4-step process above.

Customer Success Stories