New Users

How to Get a RailConnect Account

    • You will need to fill out an application for each individual / user that needs access
    • We do NOT recommend companies share usernames. Accounts can have multiple users with access to all the same information
    • Individual credentials will prevent delays when accounts need to be reset. Additionally, individual credentials will give companies visibility to what user is submitting information
  • Once you are done, click “Save” at the top right to submit the application to us.
  • You will receive an email from with a link to finalize your account setup within 24 hours (please whitelist this address).
  • Email with questions about your account. Click here for training material.

Existing Users

Login to RailConnect

Through RailConnect, customers can track, manage and administer shipments. 

New Rail Connect (RVP) Platform:

Existing RailConnect (ShipperConnect) Platform:

Password Resets and Account Inactivtity

  • You can reset your own password by clicking on “Forgot Password” and following the prompts.
  • Accounts are purged for inactivity
    • If you do not log in to RailConnect for 90 days, your account will be automatically locked
    • If you do not log in to RailConnect for 150 days, your account will be removed
  • If your account has been purged, you will need to reapply for a new one by following the process 4-step process above.

Customer Success Stories