To report a dangerous situation, please call 911 first and then notify the appropriate Genesee & Wyoming Inc. (G&W) railroad via its emergency phone number. All of G&W's U.S. railroads have two emergency numbers that are maintained at all times: (866) 527-3499 and (802) 527-3499.
The emergency numbers for G&W's Powder River Basin coal-loading operations are (307) 660-2645 or (307) 689-7069.
Listed below are the emergency numbers for G&W railroads in Canada:
| Railroad | Emergency Phone Number |
| Cape Breton & Central Nova Scotia Railway | (800) 890-2812 |
| Goderich-Exeter Railway | (800) 890-2812 |
| Huron Central Railway | (888) 641-2177 |
| Knob Lake & Timmins Railroad | (888) 641-2177 |
| Ottawa Valley Railway | (800) 890-2812 |
| Québec Gatineau Railway | (888) 641-2177 |
| Southern Ontario Railway | (800) 890-2812 |
| St. Lawrence & Atlantic Railroad (Québec) | (888) 641-2177 |
| St. Lawrence & Atlantic Railroad | (802) 527-3490 |
| Western Labrador Rail Services | (888) 641-2177 |