Emergency Phone Number

(866) 527-3499

Massena Terminal Railroad

The Massena Terminal Railroad Company, 15 Depot Street, Massena, NY 13662

Customer Service

(800) 757-7387 Ext. 6787

Billing Questions

General Manager

Brian McClain
Genesee & Wyoming Railroad Services, Inc.
(508) 755-4000

Safety and Compliance

Thomas Ferris
Genesee & Wyoming Railroad Services, Inc.
(585) 626-8740

Sales and Marketing

Ed Foley
Genesee & Wyoming Railroad Services, Inc.
(207) 212-7507

Industrial Development

Kevin Phillips
Genesee & Wyoming Railroad Services, Inc.
(904) 562-0692

Media Inquiries

Tom Ciuba
Genesee & Wyoming Railroad Services, Inc.
(203) 202-8926

Real Estate

Steve Hannan
Genesee & Wyoming Railroad Services, Inc.
(904) 900-6307