Emergency Phone Number (802) 527-3499 First Coast Railroad First Coast Railroad Inc., 404 Gum Street, Fernandina, FL 32034 Customer Service (800) 757-7387, Ext. 3273 Billing Questions General ManagerBernard Cooper(912) 921-9632 Assistant General ManagerJoseph Underwood(904) 947-6115 Assistant Vice President, OperationsGary Fillingame(229) 698-2000 Safety and ComplianceJason WoodsGenesee & Wyoming Railroad Services, Inc.(252) 301-1440 Sales and MarketingJimmy DanielGenesee & Wyoming Railroad Services, Inc.(904) 599-7947 Industrial DevelopmentKevin PhillipsGenesee & Wyoming Railroad Services, Inc.(904) 562-0692 Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926 Real EstateJoAnn BurroughsGenesee & Wyoming Railroad Services, Inc.(904) 900-6283