Emergency Phone Number (802) 527-3499 First Coast Railroad First Coast Railroad Inc., 404 Gum Street, Fernandina, FL 32034 Customer Service (800) 757-7387, Ext. 3273 Billing Questions General ManagerVincent Cardinal(912) 253-7970Safety and ComplianceJason WoodsGenesee & Wyoming Railroad Services, Inc.(252) 301-1440Sales and MarketingDonnie MasonGenesee & Wyoming Railroad Services, Inc.(904) 303-4510Industrial DevelopmentKevin PhillipsGenesee & Wyoming Railroad Services, Inc.(904) 562-0692Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926Real EstateMary ColeGenesee & Wyoming Railroad Services, Inc.(904) 900-6302