Emergency Phone Number (866) 527-3499 Wilmington Terminal Railroad Wilmington Terminal Railroad, Limited Partnership, 2128 Burnett Boulevard, Wilmington, NC 28401 Customer Service (800) 757-7387, Ext. 9879 Billing Questions General ManagerSu Son(252) 332-2778Safety and ComplianceJason WoodsGenesee & Wyoming Railroad Services, Inc.(252) 301-1440Sales and MarketingKimberly ThompsonGenesee & Wyoming Railroad Services, Inc.(904) 999-3376Industrial DevelopmentKevin PhillipsGenesee & Wyoming Railroad Services, Inc.(904) 562-0692Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926Real EstateMary ColeGenesee & Wyoming Railroad Services, Inc.(904) 900-6302