Emergency Phone Number (802) 527-3499 Portland & Western Railroad Portland & Western Railroad, Inc., 1200 Howard Drive SE, Albany, OR 97321 Customer Service (800) 757-7387, Ext. 7697 Billing Questions General ManagerRyan Englebright(605) 858-2379Assistant General ManagerFrankie Gonzales(503) 930-8222Safety and ComplianceSteve GuthrieGenesee & Wyoming Railroad Services, Inc.(605) 515-3233Sales and MarketingSeth MauchGenesee & Wyoming Railroad Services, Inc.(360) 450-1178Sales and MarketingAmy SlayCentral Oregon & Pacific Railroad, Inc.(503) 930-5829Industrial DevelopmentMatthew ArtzGenesee & Wyoming Railroad Services, Inc.(971) 701-3840Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926Real EstateChad MullarkeyGenesee & Wyoming Railroad Services, Inc.(904) 900-6257