Emergency Phone Number (802) 527-3499 Indiana & Ohio Railway Indiana & Ohio Railway Company, 2856 Cypress Way, Cincinnati, OH 45212 Customer Service (800) 757-7387, Ext. 4679 Billing Questions General ManagerJohn KefferIndiana & Ohio Railway Company(513) 682-4641Safety and ComplianceThomas FerrisGenesee & Wyoming Railroad Services, Inc.(585) 626-8740Sales and MarketingTravis SmithGenesee & Wyoming Railroad Services, Inc.(901) 236-7832Sales and MarketingCora SmallGenesee & Wyoming Railroad Services, Inc.(513) 500-5299Industrial DevelopmentJennifer Tanner-BostianGenesee & Wyoming Railroad Services, Inc.(304) 644-7512Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926Real EstateRick FowlerGenesee & Wyoming Railroad Services, Inc.(904) 999-3976