Emergency Phone Number (866) 527-3499 Heart of Georgia Railroad Heart of Georgia Railroad, Inc., 908 Elm Avenue, Americus, GA 31709 Customer Service (800) 757-7387, Ext. 464 Billing Questions General ManagerPhilip Sylvester(229) 698-2000 Safety and ComplianceJason WoodsGenesee & Wyoming Railroad Services, Inc.(252) 301-1440 Sales and MarketingTrevor WilhelmyGenesee & Wyoming Railroad Services, Inc.(904) 610-8130 Industrial DevelopmentKevin PhillipsGenesee & Wyoming Railroad Services, Inc.(904) 562-0692 Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926 Real EstateJoAnn BurroughsGenesee & Wyoming Railroad Services, Inc.(904) 900-6283