Emergency Phone Number (866) 527-3499 Eastern Alabama Railway Eastern Alabama Railway, LLC, 2413 Hill Road, Sylacauga, AL 35151 Customer Service (800) 757-7387, Ext. 3279 Billing Questions General ManagerTucker Wingerd(252) 326-5597Safety and ComplianceJason WoodsGenesee & Wyoming Railroad Services, Inc.(252) 301-1440Sales and MarketingTrevor WilhelmyGenesee & Wyoming Railroad Services, Inc.(904) 610-8130Industrial DevelopmentRyan AtkinsGenesee & Wyoming Railroad Services, Inc.(501) 442-4906Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926Real EstateJoAnn BurroughsGenesee & Wyoming Railroad Services, Inc.(904) 900-6283