Emergency Phone Number (866) 527-3499 Eastern Alabama Railway Eastern Alabama Railway, LLC, 2413 Hill Road, Sylacauga, AL 35151 Customer Service (800) 757-7387, Ext. 3279 Billing Questions Safety and Dispatching (800) 800-3490 General ManagerJason Alquist(785) 302-8317 Sales and MarketingTrevor WilhelmyGenesee & Wyoming Railroad Services, Inc.(904) 610-8130 Industrial DevelopmentAlex StallGenesee & Wyoming Railroad Services, Inc.(913) 522-3414 Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926 Real EstateMary ColeGenesee & Wyoming Railroad Services, Inc.(904) 900-6302