Emergency Phone Number (866) 527-3499 Connecticut Southern Railroad Connecticut Southern Railroad, Inc., 440 Windsor Street, Hartford, CT 06142 Customer Service (800) 757-7387 Ext. 276 Billing Questions General ManagerJeffrey Castle(585) 623-0206Safety and ComplianceThomas FerrisGenesee & Wyoming Railroad Services, Inc.(585) 626-8740Sales and MarketingEd FoleyGenesee & Wyoming Railroad Services, Inc.(207) 212-7507Industrial DevelopmentKevin PhillipsGenesee & Wyoming Railroad Services, Inc.(904) 562-0692Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926Real EstateSteve HannanGenesee & Wyoming Railroad Services, Inc.(904) 900-6307