Emergency Phone Number (866) 527-3499 Columbus & Chattahoochee Railroad Columbus & Chattahoochee Railroad, Inc., 621 9th Avenue, Columbus, GA 31901 Customer Service (800) 757-7387, Ext. 224 Billing Questions General ManagerPhilip Sylvester(229) 698-2000Assistant General ManagerJohn McDonald(706) 327-5465Safety and ComplianceJason WoodsGenesee & Wyoming Railroad Services, Inc.(252) 301-1440Sales and MarketingTrevor WilhelmyGenesee & Wyoming Railroad Services, Inc.(904) 610-8130Industrial DevelopmentKevin PhillipsGenesee & Wyoming Railroad Services, Inc.(904) 562-0692Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926Real EstateJoAnn BurroughsGenesee & Wyoming Railroad Services, Inc.(904) 900-6283