Emergency Phone Number (802) 527-3499 Buffalo & Pittsburgh Railroad Buffalo & Pittsburgh Railroad, Inc., 400 Meridian Centre, Suite 300, Rochester, NY 14618 Customer Service (800) 757-7387 ext. 2777 Billing Questions Assistant Vice President, OperationsDan Pavick(585) 314-3915General ManagerJarrod Hutcheson(724) 287-2764Safety and ComplianceThomas FerrisGenesee & Wyoming Railroad Services, Inc.(585) 626-8740Sales and MarketingRyan FischerGenesee & Wyoming Railroad Services, Inc.(412) 310-6322Industrial DevelopmentKevin PhillipsGenesee & Wyoming Railroad Services, Inc.(904) 562-0692Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926Real EstateSteve HannanGenesee & Wyoming Railroad Services, Inc.(904) 900-6307