North American Customer Console

Welcome to the G&W North American railroads’ Customer Console, where you can now access real-time shipping details, online credit applications and more. G&W railroads are committed to continually enhancing the service provided to their customers and are proud to introduce ShipperConnect, where you can track, manage and administer shipments. In order to access shipping details across G&W railroads, simply click the New Account link below to get started.

For customers of the former RailAmerica railroads, your existing UserID for ShipperConnect continues to work by clicking "Login" below. You do not need to request a new UserID.

ShipperConnect Intro Tutorial

ShipperConnect Login

New ShipperConnect Account

Report a Service Issue

Credit Application

Please download a form here.